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TERMS AND CONDITIONS

Effective Date: September 2, 2026
Last Updated: September 2, 2026

These Terms and Conditions (“Terms”) govern your access to and use of https://katyeemartin.com, including its pages, forms, applications, assessments, resources, content, and related services.

The website is owned and operated by Martin Coaching and Consulting, doing business as Katy E. Martin (“Katy E. Martin,” “we,” “us,” or “our”).

By accessing or using the website, you agree to these Terms. If you do not agree to these Terms, do not use the website.

  1. WEBSITE PURPOSE

This website provides general information about Katy E. Martin’s Fractional COO, Integrator, operational leadership, consulting, educational, and related services for roofing and home service companies.

Website content is provided for general informational and educational purposes. It is not a substitute for legal, financial, tax, accounting, employment, investment, valuation, or other licensed professional advice.

You remain responsible for obtaining advice from appropriately qualified professionals before making legal, financial, employment, tax, or other significant business decisions.

  1. ELIGIBILITY

You must be at least 18 years old and legally capable of entering into an agreement to use this website.

If you use the website on behalf of a company or other organization, you represent that you have the authority to act on its behalf and agree to these Terms.

  1. APPLICATIONS AND INQUIRIES

You may use the website to submit an inquiry, application, assessment, or request to work with Katy E. Martin.

You agree to provide accurate, current, and complete information. You are responsible for ensuring that you have the authority to disclose any company or third-party information included in your submission.

Submitting an application:

  • Does not guarantee acceptance as a client

  • Does not obligate either party to enter into an engagement

  • Does not create a client, advisory, fiduciary, employment, partnership, joint-venture, or other professional relationship

  • Does not create confidentiality obligations beyond those imposed by applicable law or a separately signed agreement

A professional service relationship begins only after both parties execute a separate written service agreement.

Do not submit trade secrets, legally privileged material, passwords, financial account information, Social Security numbers, or other highly sensitive information through a general website form.

  1. COMMUNICATIONS

By submitting your contact information, you authorize Martin Coaching and Consulting to contact you regarding your inquiry, application, assessment, requested resource, or potential engagement by email or telephone.

Submitting an application does not automatically enroll you in recurring promotional text messages.

If recurring marketing messages are offered, any consent required by applicable law will be requested separately. Consent to receive marketing communications is not a condition of purchasing services.

You may unsubscribe from promotional emails through the unsubscribe link included in the message.

If you have separately consented to receive text messages, you may request that they stop by replying STOP or contacting katy@katyemartin.com.

Message and data rates may apply to text communications.

  1. NO PROFESSIONAL RELATIONSHIP THROUGH WEBSITE USE

Your use of the website, submission of an application, completion of an assessment, or communication through a general contact form does not create a professional relationship with Katy E. Martin or Martin Coaching and Consulting.

Do not rely on the website or preliminary communications as a replacement for services governed by a separately signed agreement.

Any paid engagement will be subject to its own scope, pricing, payment terms, responsibilities, limitations, and termination provisions.

  1. NO GUARANTEED RESULTS

Business outcomes depend on factors outside our control, including:

  • Market conditions

  • Competition

  • Leadership decisions

  • Quality and speed of implementation

  • Staffing

  • Financial circumstances

  • Technology

  • Client participation

  • Accuracy and completeness of information provided

  • Legal and regulatory conditions

We do not guarantee:

  • Increased revenue

  • Increased profitability

  • Specific margins or valuations

  • Successful hiring or employee retention

  • A successful business sale or exit

  • Reduced owner involvement within a particular period

  • Specific operational or marketing results

  • Qualification for or acceptance into any service

Testimonials, examples, case studies, and past results are illustrative. They do not guarantee that you will achieve the same or similar results.

  1. OPERATIONAL READINESS SCORECARD AND RESOURCES

Any assessment, scorecard, checklist, article, guide, template, webinar, download, or educational resource offered through the website is provided for general informational purposes.

Results may be based on information you provide and may not account for every relevant aspect of your business.

Assessment or scorecard results are not:

  • A business valuation

  • A financial audit

  • A legal opinion

  • A professional certification

  • A guarantee of readiness

  • A guarantee of future performance

  • A substitute for individualized professional advice

You remain responsible for evaluating and implementing any business decision.

  1. INTELLECTUAL PROPERTY

Unless otherwise stated, the website and its content are owned by or licensed to Martin Coaching and Consulting and are protected by applicable copyright, trademark, and other intellectual-property laws.

Protected materials may include:

  • Text

  • Graphics

  • Logos

  • Branding

  • Photographs

  • Videos

  • Assessments

  • Scorecards

  • Frameworks

  • Worksheets

  • Templates

  • Downloads

  • Page designs

  • Training materials

  • Presentations

  • Other original content

We grant you a limited, revocable, nonexclusive, nontransferable license to access the website and use publicly available resources for your own internal, noncommercial business purposes.

Without prior written permission, you may not:

  • Copy or republish substantial website content

  • Sell, license, sublicense, or commercially distribute our materials

  • Present our materials as your own

  • Remove copyright, trademark, or ownership notices

  • Reproduce assessments, frameworks, or training materials for third parties

  • Scrape, harvest, or systematically extract website content or data

  • Modify our materials to create a competing product or service

  • Use our content to train or develop a competing artificial-intelligence system, dataset, product, or service

  1. USER SUBMISSIONS

When you submit information through the website, you retain ownership of your original content.

You grant us permission to use, process, store, and reproduce submitted information as reasonably necessary to:

  • Review and respond to your submission

  • Evaluate whether our services may be suitable

  • Provide requested services or resources

  • Maintain appropriate business records

  • Operate and improve our business

  • Comply with legal obligations

You represent that your submission does not infringe another party’s rights and that you are authorized to provide the information.

  1. ACCEPTABLE USE

You agree not to:

  • Use the website for unlawful, fraudulent, or abusive purposes

  • Submit false, deceptive, or misleading information

  • Impersonate another person or business

  • Attempt unauthorized access to the website or related systems

  • Introduce viruses, malware, harmful code, or disruptive technology

  • Interfere with the operation or security of the website

  • Collect information about other users without authorization

  • Use automated tools to scrape, overload, or disrupt the website

  • Infringe another party’s privacy, intellectual-property, or contractual rights

  • Use website content to create or promote a competing service without permission

We may restrict or terminate access when we reasonably believe these Terms have been violated.

  1. THIRD-PARTY SERVICES AND LINKS

The website may contain embedded forms, scheduling tools, analytics services, videos, social-media features, or links provided by third parties.

Our website forms and related communications may be processed through GoHighLevel, LeadConnector, or affiliated service providers.

We do not control and are not responsible for the content, availability, security, terms, privacy practices, or conduct of third-party services.

Your use of a third-party service may be subject to that provider’s terms and policies. A link or integration does not necessarily constitute our endorsement.

  1. WEBSITE AVAILABILITY AND ACCURACY

We make reasonable efforts to maintain an accurate and functional website, but we do not guarantee that:

  • The website will always be available

  • Content will always be complete, accurate, or current

  • The website will operate without errors or interruptions

  • Defects will be corrected immediately

  • The website or server will be free from harmful components

  • Every resource or service will remain available

We may modify, suspend, restrict, or discontinue any part of the website without notice.

  1. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND QUIET ENJOYMENT.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, portions of this section may not apply to you.

  1. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, KATY E. MARTIN, MARTIN COACHING AND CONSULTING, AND THEIR OWNERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO:

  • Your use of or inability to use the website

  • Your reliance on website content

  • Decisions based on educational materials or assessment results

  • Loss of data, revenue, profits, goodwill, or business opportunities

  • Third-party websites, services, or conduct

  • Unauthorized access to information

  • Website errors, interruptions, or security incidents

To the fullest extent permitted by law, our total aggregate liability arising from your use of the publicly available website will not exceed the greater of $100 or the amount you paid specifically to access the website during the six months preceding the event giving rise to the claim.

This limitation does not govern liability arising under a separately executed client service agreement.

Nothing in these Terms excludes liability that cannot legally be excluded.

  1. INDEMNIFICATION

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Katy E. Martin, Martin Coaching and Consulting, and their owners, employees, contractors, representatives, and service providers from claims, damages, liabilities, losses, judgments, and expenses arising from:

  • Your misuse of the website

  • Your violation of these Terms

  • Information or materials you submit

  • Your infringement of another party’s rights

  • Your violation of applicable law

  1. PRIVACY

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect information.

  1. GOVERNING LAW AND VENUE

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-law principles.

Except where applicable law requires otherwise, any legal action arising from these Terms or the website will be brought in the appropriate state or federal courts serving Madison County, Illinois.

You consent to the jurisdiction and venue of those courts.

  1. CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes to our website, services, business practices, or legal obligations.

Revised Terms will be posted on this page with an updated “Last Updated” date.

Your continued use of the website after revised Terms become effective constitutes acceptance of the revised Terms.

  1. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be modified to the minimum extent necessary or severed.

The remaining provisions will remain in full force and effect.

  1. NO WAIVER

Our failure to exercise or enforce a provision of these Terms does not waive our right to exercise or enforce that provision later.

  1. ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign our rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction.

  1. ENTIRE AGREEMENT

These Terms and the Privacy Policy constitute the entire agreement regarding your use of the publicly available website.

They do not replace or modify any separately executed client service agreement.

  1. CONTACT US

Questions regarding these Terms and Conditions may be sent to:

Katy E. Martin
Martin Coaching and Consulting
200 West 3rd Street, Suite 401
Alton, IL 62002

Email: katy@katyemartin.com
Phone: 618-226-5316
Website: https://katyeemartin.com